The Avaya MERLIN MAGIX® Integrated System is the perfect choice
for small companies looking for the latest communications
features, as well as for larger companies with branch
offices. The system's networking capabilities let multiple
locations communicate across the public telephone network
or across an Internet Protocol (IP) network.
You can easily enhance your Avaya MERLIN MAGIX® Integrated
System by adding any of a growing number of e-business,
customer service, or computer telephony integration
(CTI) applications available from Avaya and Avaya's
Independent Software Vendor (ISV) partners around the
The Avaya MERLIN MAGIX® Integrated System will give you the
leading-edge communication capabilities you need to
compete successfully in today's marketplace:
• Full communications capabilities via the phone,
Web, video, or e-mail
"Always on" high-speed Internet access
• Call center support for personalized, around-the-clock
• Support for wireless phones for mobility management
• Powerful cost savings through equipment and
network optimization, including multi-site networking
The Avaya MERLIN MAGIX® Integrated System is easy to administer
and maintain, helping you save time and money.
Programming is quick and simple with Windows-based
System Programming and Maintenance (WinSPM) software,
a user-friendly, graphical user interface (GUI) which
provides on-screen icons and menu choices to guide you
through the administration process.
WinSPM software provides convenient access to your
current system information, giving you a comprehensive
picture of your system and station programming, instead
of isolated features or function screens.