AVAYA Business Partner Products and Solutions

AVAYA IP Office Features

Business Meeting
Multi Party Digital Conferencing

Paying a third party teleconference host provider? That cost is eliminated with Avaya IP Office. You can have 2 different conferences of up to 64 parties going simultaneously. Conference is secure and private using PIN codes, participant’s name announcements, and more.

Seamless Voice Networking
Multi-site locations can be networked together to function as one system. One voice mail, one receptionist, one administrator. Avaya IP Office, one great IP system.

Remote Users
A worker can connect to the office for voice and data just like they are at their desk with Avaya IP Office. Road warriors, stay at home workers, employees on job site, connect to the office and make and take calls just like any other user. Seamless, secure, superior.

Inbound Screen Pops/Outbound dialing
Inbound calls can open your contact manager whether its Outlook, ACT, Salesforce.com. And you can click the dial button on your phone to call from your contact manager as well with Avaya IP Office.

Advanced Call Routing scripts
Route calls based on skill sets, region, follow the sun, account manager.. you name it, we get there without the caller pressing ANY digits. Intuitive Auto Attendant with Avaya IP Office.

Call Center
Built in and its robust feature set provides for reporting, delay announcement, can announce position in line and wait time to speak with an agent with Avaya IP Office.

Digital Phones & IP Based Phones
No need to upgrade voice cables, router or switches for an Avaya IP Office implementation.



 
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